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	<title>Comments on: How About Some Transparency for Health Plans, Too? by Nancy Turnbull</title>
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	<link>http://commonhealth.wbur.org/nancy-turnbull/2007/07/how-about-some-transparency-for-health-plans-too-by-nancy-turnbull/</link>
	<description>CommonHealth</description>
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		<title>By: Commonhealth &#187; Blog Archive &#187; INSURERS CAN AFFORD TO CONTRIBUTE MORE by Celia Wcislo</title>
		<link>http://commonhealth.wbur.org/nancy-turnbull/2007/07/how-about-some-transparency-for-health-plans-too-by-nancy-turnbull/comment-page-1/#comment-7055</link>
		<dc:creator>Commonhealth &#187; Blog Archive &#187; INSURERS CAN AFFORD TO CONTRIBUTE MORE by Celia Wcislo</dc:creator>
		<pubDate>Thu, 01 May 2008 15:18:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.wbur.org/weblogs/commonhealth/?p=161#comment-7055</guid>
		<description>[...] 2008 Connector Board member and former First Deputy Commissioner of Insurance, Nancy Turnbull has written often about how health insurance companies are doing under Massachusetts’ healthcare [...]</description>
		<content:encoded><![CDATA[<p>[...] 2008 Connector Board member and former First Deputy Commissioner of Insurance, Nancy Turnbull has written often about how health insurance companies are doing under Massachusetts’ healthcare [...]</p>
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		<title>By: Commonhealth &#187; Blog Archive &#187; &#8220;A Few Questions I Would Love to Discuss&#8221; by Nancy Turnbull</title>
		<link>http://commonhealth.wbur.org/nancy-turnbull/2007/07/how-about-some-transparency-for-health-plans-too-by-nancy-turnbull/comment-page-1/#comment-3277</link>
		<dc:creator>Commonhealth &#187; Blog Archive &#187; &#8220;A Few Questions I Would Love to Discuss&#8221; by Nancy Turnbull</dc:creator>
		<pubDate>Mon, 27 Aug 2007 19:58:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.wbur.org/weblogs/commonhealth/?p=161#comment-3277</guid>
		<description>[...] #3: Where is the public health? We know that much of the increase in health care costs over the past decade is rooted in problems like rising rates of obesity, which require public health strategies. So, the best ways to improve health and reduce medical spending have little to do with providing more medical care, however high the quality, or promoting the adoption of electronic medical records, or even expanding health coverage. There’s a lot in Chapter 58 that is directed at improving public health but we’ve still got a long way to go to reverse the budget cuts that have occurred over the last decade, let alone to invest the level of resources in prevention and health promotion that are needed to achieve optimal levels of health. Some public-private partnerships in this area might be a fine use for some of the health plan profits I wrote about last month…. [...]</description>
		<content:encoded><![CDATA[<p>[...] #3: Where is the public health? We know that much of the increase in health care costs over the past decade is rooted in problems like rising rates of obesity, which require public health strategies. So, the best ways to improve health and reduce medical spending have little to do with providing more medical care, however high the quality, or promoting the adoption of electronic medical records, or even expanding health coverage. There’s a lot in Chapter 58 that is directed at improving public health but we’ve still got a long way to go to reverse the budget cuts that have occurred over the last decade, let alone to invest the level of resources in prevention and health promotion that are needed to achieve optimal levels of health. Some public-private partnerships in this area might be a fine use for some of the health plan profits I wrote about last month…. [...]</p>
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		<title>By: Commonhealth &#187; Blog Archive &#187; &#8220;IT&#8217;S TIME TO SEEK PRICING TRANSPARENCY &#38; FAIRNESS FOR SMALL EMPLOYERS&#8221; by Jon B. Hurst</title>
		<link>http://commonhealth.wbur.org/nancy-turnbull/2007/07/how-about-some-transparency-for-health-plans-too-by-nancy-turnbull/comment-page-1/#comment-3170</link>
		<dc:creator>Commonhealth &#187; Blog Archive &#187; &#8220;IT&#8217;S TIME TO SEEK PRICING TRANSPARENCY &#38; FAIRNESS FOR SMALL EMPLOYERS&#8221; by Jon B. Hurst</dc:creator>
		<pubDate>Thu, 16 Aug 2007 14:09:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.wbur.org/weblogs/commonhealth/?p=161#comment-3170</guid>
		<description>[...] entry in recent months to the Commonhealth blog was submitted by Nancy Turnbull on July 9, titled &#8220;How About Some Transparency for Health Plans Too.&#8221; If you missed that entry, I strongly recommend that you go back and read Nancy’s common sense [...]</description>
		<content:encoded><![CDATA[<p>[...] entry in recent months to the Commonhealth blog was submitted by Nancy Turnbull on July 9, titled &#8220;How About Some Transparency for Health Plans Too.&#8221; If you missed that entry, I strongly recommend that you go back and read Nancy’s common sense [...]</p>
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		<title>By: Jon Hurst</title>
		<link>http://commonhealth.wbur.org/nancy-turnbull/2007/07/how-about-some-transparency-for-health-plans-too-by-nancy-turnbull/comment-page-1/#comment-2877</link>
		<dc:creator>Jon Hurst</dc:creator>
		<pubDate>Tue, 17 Jul 2007 14:02:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.wbur.org/weblogs/commonhealth/?p=161#comment-2877</guid>
		<description>Charlie, if not profitability reporting on various lines of your business as Nancy has appropriately proposed, how about--at the very least--average pricing disclosure for your products on an &quot;apples to apples&quot; basis for very small businesses, medium size businesses, the GIC, self-insured clients, etc?  If you are reimbursing the providers the same amount for the same procedures no matter whether I work for a firm of 5, or a firm of 15,000, how else can we tell if the little guy is getting a fair deal on their premiums and not subsidizing your big business and big government clients?

Jon Hurst
Retailers Association of Massachusetts</description>
		<content:encoded><![CDATA[<p>Charlie, if not profitability reporting on various lines of your business as Nancy has appropriately proposed, how about&#8211;at the very least&#8211;average pricing disclosure for your products on an &#8220;apples to apples&#8221; basis for very small businesses, medium size businesses, the GIC, self-insured clients, etc?  If you are reimbursing the providers the same amount for the same procedures no matter whether I work for a firm of 5, or a firm of 15,000, how else can we tell if the little guy is getting a fair deal on their premiums and not subsidizing your big business and big government clients?</p>
<p>Jon Hurst<br />
Retailers Association of Massachusetts</p>
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		<title>By: charlie</title>
		<link>http://commonhealth.wbur.org/nancy-turnbull/2007/07/how-about-some-transparency-for-health-plans-too-by-nancy-turnbull/comment-page-1/#comment-2859</link>
		<dc:creator>charlie</dc:creator>
		<pubDate>Sat, 14 Jul 2007 15:03:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.wbur.org/weblogs/commonhealth/?p=161#comment-2859</guid>
		<description>Nancy - Three observations.  First, no one, as far as I can tell, is calling for line of business profitability reporting for hospitals, physicians, or any other group associated with health care reform.  And when I talk about price and quality transparency, I&#039;m seeking &quot;price&quot; transparency - which anyone, as I&#039;ve said before, can get from any one of the plans for any of our products.  Second, margins on each line of business can vary a lot from one year to the next.  A &quot;great&quot; account one year can be an &quot;underfunded&quot; one the next, and vice versa.  That&#039;s insurance.  And in some cases, a higher margin one year is merely a reflection of the volatility and risk in a particular line of business.  Historically, non-group in MA has been a very risky business, primarily due to the way it&#039;s regulated (guarantee issue, etc.).  As a result, BC/BS and Harvard Pilgrim have been the only carriers offering non-group coverage.  Our margins in that business have been all over the place over the past five years.  Third, the cost of administering health plans in MA, as you point out, is small potatoes in the grand scheme of things.  The big money&#039;s in health care delivery, and while transparency isn&#039;t the &quot;final answer,&quot; it does provide, for the first time, the possibility of an informed, open conversation about what to do about cost and quality going forward.</description>
		<content:encoded><![CDATA[<p>Nancy &#8211; Three observations.  First, no one, as far as I can tell, is calling for line of business profitability reporting for hospitals, physicians, or any other group associated with health care reform.  And when I talk about price and quality transparency, I&#8217;m seeking &#8220;price&#8221; transparency &#8211; which anyone, as I&#8217;ve said before, can get from any one of the plans for any of our products.  Second, margins on each line of business can vary a lot from one year to the next.  A &#8220;great&#8221; account one year can be an &#8220;underfunded&#8221; one the next, and vice versa.  That&#8217;s insurance.  And in some cases, a higher margin one year is merely a reflection of the volatility and risk in a particular line of business.  Historically, non-group in MA has been a very risky business, primarily due to the way it&#8217;s regulated (guarantee issue, etc.).  As a result, BC/BS and Harvard Pilgrim have been the only carriers offering non-group coverage.  Our margins in that business have been all over the place over the past five years.  Third, the cost of administering health plans in MA, as you point out, is small potatoes in the grand scheme of things.  The big money&#8217;s in health care delivery, and while transparency isn&#8217;t the &#8220;final answer,&#8221; it does provide, for the first time, the possibility of an informed, open conversation about what to do about cost and quality going forward.</p>
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		<title>By: Nancy</title>
		<link>http://commonhealth.wbur.org/nancy-turnbull/2007/07/how-about-some-transparency-for-health-plans-too-by-nancy-turnbull/comment-page-1/#comment-2840</link>
		<dc:creator>Nancy</dc:creator>
		<pubDate>Thu, 12 Jul 2007 10:08:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.wbur.org/weblogs/commonhealth/?p=161#comment-2840</guid>
		<description>Charlie,

Thanks for your thoughtful comments in response to my posting.  A few thoughts in return:

Glad you agree with the suggestion about reporting membership.  Love to see MAHP and the plans take the lead on this.  

I&#039;ve been out of town for a few weeks so I might have missed the return of rate regulation to the nongroup and small group markets. If it happened, I&#039;m delighted.  But I suspect not. Plans certainly are subject to a range of limits on the rating methodologies they can use, and there are some toothless token limits on rate increases.  But there&#039;s been no detailed public review of premium increases for years.  There&#039;s not even really much detailed public information on rates.  I might be able to call HPHC or another plan and get a premium quote, but that doesn&#039;t tell me anything about the components of the rates, let alone that the rates are regulated in any way.

I&#039;ll look at the New Hampshire report to see what they analyze and whether we could produce something similar in Massachusetts from what&#039;s filed here.  I know that I don&#039;t find the health plans reports detailed or standardized enough to produce any meaningful comparisons of spending, beyond medical expenses and administrative expenses, and even there the comparisons aren&#039;t really comparable because different plans pay and record capitated payments to providers in different ways.


I think there&#039;d be enormous value in having more public information about profitability by line of business.  It would help shed light on which lines of business are most profitable, and who&#039;s subsidizing and being subsidized.  The average profit margin for most of the plans is in the 2-4% range, as you note, but there&#039;s lots of variability across lines of business.  For example, I&#039;m intrigued (as are MedPac and others) about how much money most of the plans are making on Medicare Advantage, and how these profits are in some cases subsidizing group business.  Here are my figures for 2006 for three of the big plans in Massachusetts:

HMO A:  Margin on group: -0.4%   Medicare margin 5.9%

HMO B:  Group margin  1.6%  Medicare  3.4%

HMO C:  Group margin 0.6%  Medicare margin 6.7%

(And this is just underwriting margin with no allocation of investment income.)

I&#039;d love to see a comparable comparison for nongroup, small group, large group and self-insured businesses.  But there are no data with which to do these comparisons at the moment.  Maybe there are in fact no big differences in medical expense ratios and profitability across lines of business, but I will remain a doubter until I see the information.

Finally, I agree completely that most of the premium dollars are in medical expenses.  As I often say, even if we eliminated all administration expenses from health plan premiums, with current trends the  rates would be back at the same level in less than two years.  So finding ways to control costs is essential.  Wish I had politically viable and culturally compatible answers to that challenge. Transparency is a place to begin the conversation but it&#039;s not going to be the solution.

Best regards,  Nancy</description>
		<content:encoded><![CDATA[<p>Charlie,</p>
<p>Thanks for your thoughtful comments in response to my posting.  A few thoughts in return:</p>
<p>Glad you agree with the suggestion about reporting membership.  Love to see MAHP and the plans take the lead on this.  </p>
<p>I&#8217;ve been out of town for a few weeks so I might have missed the return of rate regulation to the nongroup and small group markets. If it happened, I&#8217;m delighted.  But I suspect not. Plans certainly are subject to a range of limits on the rating methodologies they can use, and there are some toothless token limits on rate increases.  But there&#8217;s been no detailed public review of premium increases for years.  There&#8217;s not even really much detailed public information on rates.  I might be able to call HPHC or another plan and get a premium quote, but that doesn&#8217;t tell me anything about the components of the rates, let alone that the rates are regulated in any way.</p>
<p>I&#8217;ll look at the New Hampshire report to see what they analyze and whether we could produce something similar in Massachusetts from what&#8217;s filed here.  I know that I don&#8217;t find the health plans reports detailed or standardized enough to produce any meaningful comparisons of spending, beyond medical expenses and administrative expenses, and even there the comparisons aren&#8217;t really comparable because different plans pay and record capitated payments to providers in different ways.</p>
<p>I think there&#8217;d be enormous value in having more public information about profitability by line of business.  It would help shed light on which lines of business are most profitable, and who&#8217;s subsidizing and being subsidized.  The average profit margin for most of the plans is in the 2-4% range, as you note, but there&#8217;s lots of variability across lines of business.  For example, I&#8217;m intrigued (as are MedPac and others) about how much money most of the plans are making on Medicare Advantage, and how these profits are in some cases subsidizing group business.  Here are my figures for 2006 for three of the big plans in Massachusetts:</p>
<p>HMO A:  Margin on group: -0.4%   Medicare margin 5.9%</p>
<p>HMO B:  Group margin  1.6%  Medicare  3.4%</p>
<p>HMO C:  Group margin 0.6%  Medicare margin 6.7%</p>
<p>(And this is just underwriting margin with no allocation of investment income.)</p>
<p>I&#8217;d love to see a comparable comparison for nongroup, small group, large group and self-insured businesses.  But there are no data with which to do these comparisons at the moment.  Maybe there are in fact no big differences in medical expense ratios and profitability across lines of business, but I will remain a doubter until I see the information.</p>
<p>Finally, I agree completely that most of the premium dollars are in medical expenses.  As I often say, even if we eliminated all administration expenses from health plan premiums, with current trends the  rates would be back at the same level in less than two years.  So finding ways to control costs is essential.  Wish I had politically viable and culturally compatible answers to that challenge. Transparency is a place to begin the conversation but it&#8217;s not going to be the solution.</p>
<p>Best regards,  Nancy</p>
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		<title>By: How About Some Transparency for Health Plans, Too? by Nancy Turnbull</title>
		<link>http://commonhealth.wbur.org/nancy-turnbull/2007/07/how-about-some-transparency-for-health-plans-too-by-nancy-turnbull/comment-page-1/#comment-2839</link>
		<dc:creator>How About Some Transparency for Health Plans, Too? by Nancy Turnbull</dc:creator>
		<pubDate>Thu, 12 Jul 2007 03:34:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.wbur.org/weblogs/commonhealth/?p=161#comment-2839</guid>
		<description>&lt;strong&gt;How About Some Transparency for Health Plans, Too? by Nancy Turnbull&lt;/strong&gt;

Great post. Thanks! I&#039;ll add a link to your post.</description>
		<content:encoded><![CDATA[<p><strong>How About Some Transparency for Health Plans, Too? by Nancy Turnbull</strong></p>
<p>Great post. Thanks! I&#8217;ll add a link to your post.</p>
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		<title>By: charlie</title>
		<link>http://commonhealth.wbur.org/nancy-turnbull/2007/07/how-about-some-transparency-for-health-plans-too-by-nancy-turnbull/comment-page-1/#comment-2831</link>
		<dc:creator>charlie</dc:creator>
		<pubDate>Wed, 11 Jul 2007 17:03:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.wbur.org/weblogs/commonhealth/?p=161#comment-2831</guid>
		<description>As one of the biggest proponents of more transparency in health care, I thought it would make sense to respond to Nancy&#039;s comments on health plan transparency.  First of all, I agree with her observations about membership reporting.  We all report aggregate membership numbers - including self-insured and Medicare business - in our quarterly financial announcements, and having the plans report on all membership - including out of state membership - to the Division of Insurance is useful and appropriate.  I don&#039;t know why the Division of Insurance moved away from this standard to require reporting on just fully insured membership in Massachusetts, but I think it would make sense to have the plans report on their entire membership when they/we file our annual financial statements.

That said, I&#039;m not sure what public purpose is served by her request for profitability data on each line of business.  Our pricing is already regulated in the small group and individual markets, and any employer, individual or broker who wants a price quote from a carrier can get one.  And in a state where the aggregate margins of the health insurance carriers are pretty small - somewhere between 2-4% of all revenue across all lines of business, it&#039;s very hard for me to see how this information would add anything to the public debate.  Some employers pay more for health insurance, and some pay less, but that&#039;s almost always based on the relative medical costs of their employees, not on big differences in health plan profit margins.

As far as where the premium dollar goes, I think the Division could already calculate and prepare reports that would answer this question based on what is currently filed.  New Hampshire does that each year with the information it gets from the plans, and its filing requirements aren&#039;t materially different.  If the Division needs more information to report on where the money goes in MA, requiring the plans to submit data that would make it easier to do so is a good idea.

In the end somewhere between 85 and 90 cents of the premium dollar goes to health care services, not health plan administration, and it is the increases in the cost of health care that are driving the increase in health insurance premiums.  As I&#039;ve said before, more public information on what&#039;s driving medical expense trend is a good thing, and that&#039;s true here, too. However, I would urge us to avoid having multiple efforts geared at the same thing going on at the same time.  The new Health Care Quality and Cost Council is also supposed to begin collecting information to answer the &quot;where&#039;s it all going?&quot; question.  Maybe we should start there.</description>
		<content:encoded><![CDATA[<p>As one of the biggest proponents of more transparency in health care, I thought it would make sense to respond to Nancy&#8217;s comments on health plan transparency.  First of all, I agree with her observations about membership reporting.  We all report aggregate membership numbers &#8211; including self-insured and Medicare business &#8211; in our quarterly financial announcements, and having the plans report on all membership &#8211; including out of state membership &#8211; to the Division of Insurance is useful and appropriate.  I don&#8217;t know why the Division of Insurance moved away from this standard to require reporting on just fully insured membership in Massachusetts, but I think it would make sense to have the plans report on their entire membership when they/we file our annual financial statements.</p>
<p>That said, I&#8217;m not sure what public purpose is served by her request for profitability data on each line of business.  Our pricing is already regulated in the small group and individual markets, and any employer, individual or broker who wants a price quote from a carrier can get one.  And in a state where the aggregate margins of the health insurance carriers are pretty small &#8211; somewhere between 2-4% of all revenue across all lines of business, it&#8217;s very hard for me to see how this information would add anything to the public debate.  Some employers pay more for health insurance, and some pay less, but that&#8217;s almost always based on the relative medical costs of their employees, not on big differences in health plan profit margins.</p>
<p>As far as where the premium dollar goes, I think the Division could already calculate and prepare reports that would answer this question based on what is currently filed.  New Hampshire does that each year with the information it gets from the plans, and its filing requirements aren&#8217;t materially different.  If the Division needs more information to report on where the money goes in MA, requiring the plans to submit data that would make it easier to do so is a good idea.</p>
<p>In the end somewhere between 85 and 90 cents of the premium dollar goes to health care services, not health plan administration, and it is the increases in the cost of health care that are driving the increase in health insurance premiums.  As I&#8217;ve said before, more public information on what&#8217;s driving medical expense trend is a good thing, and that&#8217;s true here, too. However, I would urge us to avoid having multiple efforts geared at the same thing going on at the same time.  The new Health Care Quality and Cost Council is also supposed to begin collecting information to answer the &#8220;where&#8217;s it all going?&#8221; question.  Maybe we should start there.</p>
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		<title>By: A Healthy Blog &#187; 1-2-3 Punch at WBUR&#8217;s Commonhealth Blog</title>
		<link>http://commonhealth.wbur.org/nancy-turnbull/2007/07/how-about-some-transparency-for-health-plans-too-by-nancy-turnbull/comment-page-1/#comment-2820</link>
		<dc:creator>A Healthy Blog &#187; 1-2-3 Punch at WBUR&#8217;s Commonhealth Blog</dc:creator>
		<pubDate>Wed, 11 Jul 2007 12:37:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.wbur.org/weblogs/commonhealth/?p=161#comment-2820</guid>
		<description>[...] Nancy Turnbull turns the transparency table on Health Plans and cites four categories where more transparent [...]</description>
		<content:encoded><![CDATA[<p>[...] Nancy Turnbull turns the transparency table on Health Plans and cites four categories where more transparent [...]</p>
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		<title>By: Ron Norton</title>
		<link>http://commonhealth.wbur.org/nancy-turnbull/2007/07/how-about-some-transparency-for-health-plans-too-by-nancy-turnbull/comment-page-1/#comment-2812</link>
		<dc:creator>Ron Norton</dc:creator>
		<pubDate>Tue, 10 Jul 2007 17:18:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.wbur.org/weblogs/commonhealth/?p=161#comment-2812</guid>
		<description>Nancy,

I think you&#039;re right, moving to Canada makes more sense than buying into this universal insurance mess!</description>
		<content:encoded><![CDATA[<p>Nancy,</p>
<p>I think you&#8217;re right, moving to Canada makes more sense than buying into this universal insurance mess!</p>
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